Pick n Pay is hiring Sales Associate Submit your CV now online.
Location
Norwood – Gauteng
time type : Full time
Posted 2 Days Ago
job requisition id
JR104545
It’s fun to work in a company where people truly BELIEVE in what they’re doing!
To provide first class customer service in timely ,friendly and knowledgeable manner via face to face interaction. Acts as a liaison to customers who are looking to purchase an item. Demonstrates product knowledge for the benefit of purchasers
Minimum Requirements
Matric (Grade 12)
Minimum of 2 – 3 years’ sales experience
The incumbent may also be expected to perform other duties as assigned from time to time.
This position will require transferability between stores.
Competencies:
-Numerical Reasoning
-Drive
-Stress handling and Resilience
-Building Relationships
-Persuasiveness
-Problem solving
-Customer Service Orientation
-Teamwork
-Building the Brand
-Influence
Sales
-Actively seek and engage customer prospects in the store to maximise sales potential
-Provide assistance and information on product features to meet sales target
-Adhere and achieve department’s sales targets on a monthly, bi-annual and annual basis
-Identify sales opportunities and prepare sales action plans and schedules to meet specific targets
Customer Service
-Work with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires
-Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customer’s needs are satisfactorily met
-Collaborate with co-workers to ensure proper customer service is delivered
-Identify and expedite the resolution of customer concerns to maximise satisfaction
Product Knowledge
-Develop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customers
-Assist in ensuring that the product presentation area is clean and organised to make the products attractive to customers
-Administration
-Prepare paperwork to activate and maintain contract services
-Analyse sales reports and interpret information to assist in putting together sales action plans
-Leading Self
-Demonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actions
-Effectively organises and prioritises daily workload; volunteer to undertake additional related activities to ultimately deliver on the department’s goals
Get message across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managers
Focus on the development of skills for day to day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilities