Shop Assistant / Cashier At Clicks Moratiwa Crossing X10
Position summary
Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Limpopo
Contract: Permanent
EE position: Yes
Introduction
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job description
Job Objectives:
To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks’ clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
Knowledge:
Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence
Skills:
Planning and organising skills
Problem-solving skills
Strong customer orientation
Good communication skills
Computer literacy
Numeracy skills
Competencies:
Essential:
Relating and networking
Following instructions and procedures
Delivering Results and Meeting Customer Expectations
Desirable:
Working with people
Persuading and Influencing
Planning and Organising
Coping with Pressures and Setbacks
Minimum requirements
Experience:
Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
Essential: Grade 12
Desirable: Maths 50% and English 50% at Grade 12 level