Cashbuild General Assistant Application
Requirements
· Grade 12 or minimum of 1 (one) year work related experience
· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
· Ability to perform basic calculations accurately
· Must be willing to work shifts, weekends, and Public Holidays
· Must be able to work under pressure
Job Description
Customer Service
· Acknowledge all Customers and determine their needs
· Advise Customers correctly on product
· Assist Customer with any product queries
· Assist with Customer complaints timely
· Add on sales, e.g. paint v/s paint brushes, thinners, etc.
· Ensure efficient Customer service by ensuring that Customers purchases are loaded without any delays
· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
· Advise Customers on the additional services provided:
· Delivery service / bulk deposits
· Glass cutting
· Plan reading
· Credit programmes
· Special orders
· Trusses
· Distant ordering
· VIC Customer Programme
· Must be certified in Product Knowledge
· Must be available in aisle of responsibility