Station Assistant Sales And Customer Care At Department Transport
BRANCH: Scheduled Public Transport Operations and Control
DESIGNATION: Station Assistant: Sales and Customer Care
REMUNERATION: R12 076, 97 pm (basic salary, excluding benefits)
LOCATION: City of Johannesburg
Minimum Requirements:
• Grade 10 (NQF level 2);
• 0 – 2 years relevant experience in cash handling and customer care.
Primary Function:
Execute sales, customer care and stakeholder relations as well as other station related
responsibilities for effective, efficient rendering of professional Rea Vaya services that
exceed customer expectations.
Key Performance Areas:
• Execute pre-shift station inspection process to ensure smooth station operation;
• Perform pre-shift cash float and the stock reconciliation;
• Execute card sales and trip top-up processes in line with the applicable policies and
standard operating procedures;
• Execute sales-related banking processes in line with applicable policies and standard
operating procedures;
Leading Competencies:
• Good communication skills;
• Basic to intermediate numeracy skills;
• Good interpersonal and customer service skills;
• Basic First Aid;
• Ability to answer a query without having to leave the customer and check details will mean
providing better service
DOWNLOAD APPLICATION FORM Station Assistant Sales And Customer Care At Department Transport